Operations audit
We shadow your team and rank every manual task by time saved and risk.
Give your team backtwenty hours a week.
We find the repetitive work slowing your business down, then build AI agents and workflows that handle it: answering leads, reading documents, updating systems and escalating to people when it matters.
New enquiry from website09:41
Agent qualifies and drafts replyRunning
Call booked, CRM updated09:44
83%Orders handled automatically at Parcelry
3 minLead response, down from 14 hours
61kStaff hours automated each year
What's included
Everything you need, delivered by one senior team.
No hand-offs between agencies. Strategy, design, build and growth sit with the same people, working from the same numbers.
Custom AI agents
Agents that read email, documents and chats, then take the next step for you.
Workflow automation
n8n, Make or custom code connecting your CRM, inbox, sheets and ERP.
Document processing
Invoices, orders and forms extracted into your systems with checks built in.
Customer support
AI replies that resolve common questions and hand the rest to your team.
Guardrails and monitoring
Approval steps, logs and alerts so nothing happens without oversight.
How it works
From first call to measurable results.
A clear plan with dates, owners and costs before any work starts, and a weekly update after it does.
- 01
Audit
We map workflows and estimate the hours each automation will save.
2 weeks - 02
Prototype
A working agent on real data, reviewed with the people who do the job.
1–2 weeks - 03
Deploy
Production rollout with approvals, logging and fallbacks.
2–4 weeks - 04
Improve
Reviews of accuracy, savings and the next workflows to automate.
Monthly
Case study
Parcelry: the results, in numbers.
96Hours saved weekly
“The automation work alone gave our operations team back two full days every week.”
Daniel ReyesHead of Operations, Parcelry
- Orders automated
- 83%
- Hours saved weekly
- 96
- Reply time
- 3 min
Tools we build and run with
- OpenAI
- Anthropic
- n8n
- Make
- Zapier
- HubSpot
- Slack
- Supabase
Ways to work together
Clear scopes and fixed prices.
Every engagement starts with a written scope and a fixed price. No hourly billing surprises.
Audit
A two-week audit with a ranked automation roadmap.
From$4k
- Workflow mapping
- Savings estimate per task
- Tool and data review
- Prioritised roadmap
Automate
One to three production automations, fully deployed.
From$12k
- Custom agents or workflows
- Approvals and logging
- Team training
- 60 days of tuning
Operate
An ongoing automation team with monitoring.
From$3k/month
- New automations every month
- Accuracy monitoring
- Model and cost optimisation
- Priority support
Questions
What clients usually ask first.
Agents run in your own accounts where possible, use enterprise model APIs that don't train on your data, and log every action.
Risky steps need human approval, and low-confidence cases are routed to your team automatically.
Most tools with an API or inbox: CRMs, help desks, accounting software, ERPs, spreadsheets and more.
Most clients have their first automation live within four weeks of the audit.
Explore other services
Build once.Improve every month.
A 30-minute call with a senior strategist. You leave with a plan, a rough budget and the first three things we'd do.
- Reply in one working day
- Senior strategist
- No obligation